Answer: If your order arrives damaged or if there is an issue with the item you received, please contact our customer service team immediately. We'll make sure to address the situation promptly.
Answer: To ensure a smooth process, please double-check
your shipping address before confirming your order. If you need to make changes, contact us as soon as possible, and we'll do our best to assist you.
Answer: Many of our products come with manufacturer warranties. These warranties cover manufacturing defects and offer added peace of mind when making a purchase.
Answer: Proper care can extend the lifespan of your eyewear and wristwatches. Refer to our care guides on our website for tips and recommendations to keep your items looking their best.
Answer: Currently, we do not offer gift wrapping or personalized messages. However, our packaging is designed to ensure a delightful unboxing experience.
Answer: We are dedicated to promoting sustainability and ethical practices. We strive to source products from brands that share our values of environmental responsibility.
Answer: To stay informed about our newest arrivals, special promotions, and updates, consider subscribing to our newsletter and following us on our social media channels.
Answer: Absolutely. We prioritize the security and privacy of your personal information. Please refer to our Privacy Policy for detailed information on how we handle and protect your data.
